Privacy Policy

At Leleh, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal data

1. Information We Collect

We collect information necessary to operate our online store, fulfill orders, and enhance your shopping experience. This includes:

  • Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when placing an order.
  • Device & Usage Data: Browser type, IP address, device ID, operating system, and pages you visit on our site.
  • Cookies & Tracking Data: Used to remember preferences, improve site performance, and serve personalized offers.

2. How We Use Your Information

We use your data to:

  • Process, fulfill, and track your orders and returns.
  • Communicate order updates, promotions, or newsletters (if you opt-in).
  • Provide customer service and technical support.
  • Improve our products, services, and website usability.

3. How We Share Information

We do not sell your personal data. We may share it only with trusted service providers for legitimate business purposes, such as:

  • Payment processors  to securely complete transactions.
  • Shipping carriers  to deliver your orders.
  • Technology partners that assist with analytics, marketing, or website operations.
  • Government authorities or law enforcement when legally required.

4. Data Protection & Security

We implement industry-standard security measures such as SSL encryption, secure payment gateways, and firewalls to protect your personal data. While we make every effort to safeguard your information, no online transmission can be guaranteed 100% secure.

5. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to improve performance and personalize your experience. Cookies help us:

  • Keep your shopping cart and preferences saved.
  • Analyze traffic and website performance.
  • Deliver relevant product recommendations and promotions.

6. Third-Party Services

Our website may link to external platforms (e.g., PayPal, social media, or affiliate partners). We are not responsible for how these third parties handle your data. Please review their privacy policies before interacting with them.

8. Policy Updates

We may revise this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with the latest “Effective Date.” Your continued use of our site after changes means you accept the updated policy.